Proctoring Service

Proctoring service is available.  Contact the library at 653-2726.

1. Purpose: To meet the needs of individuals and institutions of higher learning, the Washington Public Library agrees to cooperate with area residents and institutions to support their lifelong learning goals by offering proctoring services. This service is based on the availability of personnel, facilities and technology to do so.

2. Responsibilities of the Student: a. The student will ask the Library Director or a Library Assistant to proctor the exam and arrange for the exam and instructions to be sent to the library at least one week before the taking of the exam. b. The student is responsible for ensuring that the computer resources in the Library are adequate for the test taking requirements. c. The student will provide a valid Driver’s License or a photo ID for verification of identity and will arrive prepared with the necessary or required supplies to take the exam. d. The student is responsible for return postage and envelope for any exam which does not include a self-addressed, stamped envelope. The finished exam will be handled with other Library mail, or will be faxed or e-mailed as requested. e. The student is responsible for ensuring fulfillment of all requirements of the examining entity. The Library will not be held responsible if a conflict occurs between the student, the examining entity, or library staff proctoring the test. f. The student is responsible for contacting the examining entity if there is any issue with taking the test, such as a power failure, unexpected library closure, etc.

3. Responsibilities of the Library: a. The Library Director or a Library Assistant will proctor exams. b. Proctoring at the Library will include issuing the exam, being aware the student is taking the exam, periodically observing the student, signing the proctor form, and mailing the completed exam. c. The library can provide a quiet study room upstairs if constant observation of the exam is not required. If an institution requires the student to receive constant, uninterrupted observation, the Library staff can only proctor the exam at the table facing the front desk. d. The Library Director or Library Assistant will not sign the name of another librarian on the proctoring form or the exam. Library staff will not sign any statement required by the educational institution inconsistent with our policy or with how the test was administered. e. Library staff cannot make changes to our public computer settings. The Library does not allow the installation of any special software that may be needed to complete the exam on a Library computer. The Library is not responsible if the web site or email is not working. f. The Library Director or Library Assistant may refuse to proctor any exam too burdensome or exacting in its demands. g. The Library is not responsible for exams that have gotten lost in the postal system. h. The Library does not keep copies of completed exams.